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Description: Job Summary: Reports to Assistant Director-Financial Aid. This position serves as primary student contact and evaluator of all financial aid intake documents. Assists students with questions regarding student financial aid, financial aid eligibility, and the financial aid application process. Act as liaison between students and financial aid advisors. Research financial aid related information by conducting computer based inquires. Responsible for answering main phone lines, directing calls, taking messages, and scheduling appointments for the financial aid office professional staff. Sort and distribute mail for the department. Assist with purchasing and maintaining department supplies. Assist financial aid advisors as needed. Job Specifications: Able to keyboard 40 wpm. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, and PowerPoint). Operate/troubleshoot basic office equipment required for the position; Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision.
Experience: Associate's Degree required. Bachelor's Degree preferred. Minimum one year of clerical and customer service experience required. Member of the Seventh-day Adventist Church, in good standing, required.
Contact:Cassandra Dhole101 E Redlands Blvd
San Bernardino, CA firstname.lastname@example.org