The Transcript and Diploma Specialist position operates as the process owner and expert on transcript and diploma services offered to students. Functions as a key member of the Academic Records team serving as the primary contact for phone calls and relevant departmental emails. Maintains academic and data integrity in relevant systems and reports to provide support to other team members. Other duties include: overseeing all processes related to notary and apostille seal; managing grade processes for relevant student information systems; supervising student workers; managing student documents and folders; and providing excellent customer service to constituents. For more details and to apply please visit https://www.andrews.edu/admres/jobs/show/faculty

Bachelor’s degree preferred or equivalent work experience. Accuracy and care for details. Ability to meet deadlines, detail-oriented, organizational ability, and uphold policy. Customer service skills and a caring attitude. Respect and appreciation for diversity. Ability to deal with time-sensitive issues and difficult situations. Excellent written and verbal communication skills and supervisory experience. Knowledge of and experience with computer applications, including word processing and spreadsheet packages. Experience with Ellucian Banner and Griggs University system highly valued. Must be a Seventh-day Adventist in good and regular standing.