Walla Walla University is actively seeking an Associate Director of Student Financial Services in College Place, WA. This position is full-time, salaried, and non-exempt. The pay ranges from $54,972.36 to $62,468.59 annually. Benefits include comprehensive medical, retirement, free tuition, tuition assistance for dependents, generous paid time off, and more! To learn more and apply, visit: jobs.wallawalla.edu. 

DESCRIPTION

This position combines leadership within the Student Financial Services (SFS) office, a student-centered approach, and technical expertise. Key responsibilities include enhancing efficiency and streamlining operations in the SFS office as the Computer Systems Analyst. The role involves monitoring systems for potential issues and promptly troubleshooting when problems arise. It requires in-depth knowledge of the SFS domain, its interactions with other campus departments, and proficiency in researching and applying federal and state regulations. Additionally, the position includes oversight of the Loan Center and serving as a financial counselor for international students and other students as assigned.

QUALIFICATIONS

Education: Minimum BA/BS degree, BA/BS degree in Business or Computer Science preferred.

Experience/Skills: Years of experience: 3-5 years, 5-10 years preferred.

AN IDEAL CANDIDATE WOULD DEMONSTRATE

• Quality/Compliance: Achieving a standard of excellence with our work processes and outcomes, demonstrating strong attention to detail, honoring University policies and all regulatory requirements, and maintaining confidentiality. 
• Customer Focus: Striving for high customer satisfaction, going out of their way to be helpful and pleasant, making it easy as possible on the customer rather than our department or the University. 
• Communication: Balancing listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed. 
• Collegiality: Being helpful, respectful, approachable and team-oriented, building strong working relationships and a positive work environment, and ability to relate to and work with diverse groups of people. 
• Initiative: Taking ownership of work responsibilities, doing what is needed without being asked, following through. 
• Efficiency: Planning ahead, managing time well, being on time and dependable, being cost conscious, thinking of better ways to do things. 
• Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement. 
• People management: Setting clear expectations, reviewing progress, providing timely feedback and guidance, holding people accountable.

View the full job description and apply at jobs.wallawalla.edu.