This position serves as part of the office’s command staff helping to oversee the operations of the office. They are responsible to provide oversight for all investigations and capable of assuming incident command or other incident command post roles. This includes being available for response 24/7 including weekends, Sabbath, and holidays. They also manage the Office’s central report system and federal Clery requirements.

Duties and responsibilities

The Operations Lt. is expected to complete these duties without daily direction and only limited bi-weekly direction. They are expected to exercise their professional discretion to determine the best course of action, providing direction to subordinates and superordinates as well as participating in Safety’s leadership command team.

Case Management

Daily review of all security reports for:

• Timely Accurate Completion: reports must be completed within two days or sooner depending on case severity. Reports must be accurately categorized by multiple fields and free of spelling and grammar errors.
• Prioritization of report tasks (completion, investigation, etc.)
• Narrative Clarity: reports must be written in a manner that clearly presents the facts, sequence of events, subject involvement, and available evidence.
• Completion of all applicable investigative steps.
• Categorization for Clery Daily Crime Log
• Categorization for Clery Annual Report

After the review of each report, the Operations Lt. will either close the report or assign tasks to individual employees and or provide further report writing or response training to the employee. The Operations Lt. may also complete these tasks as appropriate.

Tasks include:

• Corrective Tasks: Identify and assign tasks that the employee should have completed or avoided in their initial report completion.
• Investigative Tasks: Identify and assign tasks that the employee should either have completed or where applicable, provide new perspectives and investigative approach.
• After Action Tasks: After the incident is closed, identify and assign tasks that may help reduce future incidents or ensure that necessary recovery tasks have been completed, including repairs, policy implementation, education etc.

While reviewing reports or through other observations, the Operations Lt. will develop, maintain, and correlate report data that identifies recurring patterns for repeat subject involvement, security, safety risks, facility repair and improvement needs, policy needs, Clery compliance, and or educational needs. They will then use this data to take action to mitigate and or prepare for future incidents or bring recommendations to the rest of Command.

Coordinate and or assign report work with the rest of Command and other Office of Campus Safety Program Specialists.

Provide weekly reports to the rest of Command on report status, cases of note, and employee performance concerns.

Manage the University’s Clery Act Compliance by:

• Serve as the University’s Campus Safety Survey Administrator to fulfill the federal Department of Education’s requirement. This includes annually combining external and internal statistical information to generate and publish the Annual Fire and Safety Security Report, including federal statistical reporting, posting the Report, and providing Administration with executive summaries on Clery Data.
• Annually communicate with Clery Campus Security Authorities and local law enforcement agencies to obtain required statistical information.
• Provide timely (within 48 hours) updates to the Clery Daily Crime Log
• Annually update Clery benchmark report that analyzes national, state, and SDA statistical trends.
• Provide Clery-based training to the campus as appropriate.

Investigations Response

Responsible to provide oversight for all investigations and capable of assuming incident command or other incident command post roles. This includes being available for response 24 7 including weekends, Sabbath, and holidays.

Serves as lead investigator for complaints that may fall under the federal Department of Education’s Office of Civil Rights (OCR), including those under Titles II (disability), VI (race, color, national origin) IX (sex), or age. Also serves on University Title IX committees.

Serves as a member of the University Student Intervention Team (USIT) and capable of serving as lead emergency response for all mental health cases on campus in coordination with other support services (CTC, CFE, SL, Student Success, etc.).

Command Functions

Serves as a member of Command Staff and fourth-in-command to the Office of Campus Safety following the Compliance Captain   Asst. Director, then the Administrative Captain Asst Director, and then the Associate VP for Safety & Facilities.

Serves on rotation as Officer-In-Command for the office for off-hours response direction.

Responsible to assist in the operational management of the office including:

• Personnel functions (selection, hiring, training, evaluation, discipline, termination).
• Process Procedure Improvement
• Statistical Reporting Analysis
• Equipment Maintenance Improvement Purchase
• Develop and maintain job manual(s) outlining the minimum expectations for both their own role and the office’s.

Being available as an Office of Campus Safety employee:

• To respond to any Office of Campus Safety incident event for additional manpower.
• To staff shift-work as needed.

Other duties may be assigned.

• Bachelor’s degree, Master's or PhD preferred
• FAA Ratings: A&P certificates, IA preferred
• Experience in light and heavy aircraft maintenance
• Computer Proficiency

Must be a Seventh-day Adventist in good and regular standing.

For more details and to apply please visit https://www.andrews.edu/admres/jobs/show/staff_salary